WE ARE COMMITTED TO RESPONSIBLE GAMBLING
Craigieburn Sporting Club is committed to providing the highest standard of customer care and responsible gambling. We recognise that whilst the majority of people who choose to gamble do so for enjoyment and entertainment, there are some people for whom this form of entertainment has become a personal and financial problem.
For some people gambling can change from entertainment and pleasure and become an issue. When that happens, gambling can play too big a role in a person’s life and hurt them, their family, friends and the people who care for them.
If your gambling is causing issues in your life, you can take steps to change this. Talking about gambling with somebody you trust can reduce the stress that can cause you to continue to gamble. If you have an issue with gambling there is free, confidential professional help and support available.
People gamble for many reasons – for excitement, the thrill of winning or to be social. Gambling becomes an issue when it causes harm to the gambler and those close to them. Usually this means they are spending more money or time on gambling than they can afford.
CODE OF CONDUCT:
The club is committed to the wellbeing of its members, visitors, employees and the wider community that it serves. It strives to deliver all its services in a responsible and sustainable manner. As part of this commitment, the club has adopted this Responsible Service of Gambling Code and will provide the necessary resources (financial and human) to support the proper operation of the code at the club’s premises and the code office. The code is designed to assist the club to provide gambling in a socially rewarding, enjoyable and responsible manner.
The code is available:
- English Click Here
- Arabic Click Here
- Turkish Click Here
- Chinese Click Here
- Spanish Click Here
- Greek Click Here
- Italian Click Here
- Vietnamese Click Here
Self-exclusion (or self-banning) is a voluntary process whereby a person with a gambling concern can have themselves excluded from specific gambling venues. When a person is barred from a gaming room they are not allowed to enter or remain in the gaming room or the gaming area they have nominated. The venue/s are expected to take all reasonable steps to prevent a person from entering the gaming room. They have the right to remove the person from a gambling room if they are found to be in breach of the self-exclusion agreement.
For more details: AHA Self Exclusion P: (03) 9654 3491 www.ahavic.com.au Or speak to a staff at our venue on your next visits.